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General
Started by janj@execuweb.co.za at 06-29-2008 7:22. Topic has 11 replies.
 
 
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06-29-2008, 7:22
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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I downloaded the test version and converted wmv files to flv. It worked 100% and I decided to purchase the product. I entered the serial number.
Now the conversion happens but the audio only plays for 30 seconds. Then stops.
Please help. It is not a codec problem because if it was the test version would not have played.
Help Please as I need to deliver the website tomorrow
Thanks
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06-29-2008, 10:06
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adam boulad

Joined on 11-26-2007
Posts 14
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I'm not sure why this is happening, but can you please answer the following: 1- What is the version and build number of your M²Convert application? You can get the build number by opening your program and then right-click on the title-bar at the very top of your window. Select "About M²Convert..." and the version and build number should be at the top of the new window that appears.
2- Does this happen with all files or only DVDs? If you only tried DVDs, please try different files.
3- Are you able to play the source files correctly in Windows Media Player? I'm asking this because our M²Convert applications use the same decoding technology that WMP uses to play back videos.
4- Please list the DVD playing software (PowerDVD, Nero, AnyDVD, etc.) that you have installed on your PC.
5- What is the operating system (XP, Vista, etc.) you are using?
6- What is your M²Convert product (Zune, iPod, Pro, etc.)?
Adam Boulad M² Technical Support http://m2solutionsinc.com/support.htm
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06-29-2008, 10:31
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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Pro Version 2.0.0.026
my app is loaded on http://www.dotafrica.co.za/da/index.php?option=com_content&task=view&id=17&Itemid=67 and it is the 2nd last tutorial choice on the screen
Advance Editing Tools. The thing opens, plays for the first 52 seconds and then stop. On other players it does the same but stops the sound and the screens go on. I am using SWFObject as a player on the web page
I have managed to convert the download jave to work on my local PC but on the web app it does not. I first convert the wmv file to mp4 and then to flv.
Thanks for comin back to me
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06-29-2008, 10:35
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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operating system is XP where I run the m2 conversions but it is played on the web server
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06-29-2008, 10:36
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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o and I tkae it as is from a wmv file to a flv file to play on the web. The company I am doing the website for has given me the wmv files as it is a tutorial video on how to use their software.
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06-29-2008, 10:51
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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I did it to Zune and it works fine on the WMP - it is just the conversion to flv that does not work correct
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06-29-2008, 11:03
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adam boulad

Joined on 11-26-2007
Posts 14
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I want to test this issue at my side, is it possible for you to send me a sample WMV that you want to save to FLV using M²Convert Pro? If it is possible, please put it in a ZIP or RAR file and send it to me. You can either post it here or send it to Support@m2solutionsinc.com. If you post it here, do not use the 'Preview' feature. You can also upload it to a server and send me the download link.
Adam Boulad M² Technical Support http://m2solutionsinc.com/support.htm
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06-29-2008, 11:27
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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I have mailed you the download link. sorry about the preview thing. I am just a bit frustrated. Your software is by far the most user friendly. Thanks
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06-30-2008, 8:47
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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I am still in a bit of a bother. Please assist
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06-30-2008, 9:11
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adam boulad

Joined on 11-26-2007
Posts 14
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Jan, I have received your email and download link and responded to your email.
I will continue to work with you through email and I will post here when when we reach final results.
Adam Boulad M² Technical Support http://m2solutionsinc.com/support.htm
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06-30-2008, 9:54
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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I sent the mail again. The link is now working
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06-30-2008, 16:08
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janj@execuweb.co.za
Joined on 06-29-2008
Posts 9
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Re: convert wmv to flv
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I got it working. Uninstalled it as Adam Boulad suggested. Reinstalled it and did the conversion again. I think it was all the junk I loaded before deciding to buy this product. You always have to suffer in order to look for something free. My suggestion to all who want to convert wmv to flv is to not load all the free tolls and rather buy from m2convert.
Thanks for excellent service and a great product.
Jan Jooste
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M²Convert Suppo... » M²Convert Pro » General » Re: convert wmv to flv
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