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General
Started by DaveS at 04-18-2009 22:12. Topic has 1 replies.
 
 
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04-18-2009, 22:12
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DaveS
Joined on 04-19-2009
Posts 1
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Error Ocurring during Conversion Process
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Hello,
Just bought the program and I can not use the DVD feature successfully. I keep getting the error "Error Occurred during the conversion process. Details: Data Error (Cyclic Redundancy Check)
I am running Windows Vista, and Windows Media Player. The DVD starts but cancels before 3 %. I have tried numerous DVD's
Thanks
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04-19-2009, 6:14
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Adnan M. Ismail
Joined on 09-24-2006
Posts 47
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Re: Error Ocurring during Conversion Process
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Hello,
Unfortunately "Cyclical Redundancy Check" indicates that the file is bad. When large files are transferred, there is the potential for the data to become corrupt. The CRC error is there to make sure the data remains intact. If you are getting this error there is probably either a problem with your DVD player or the DVD itself. Since this error happens on all your DVDs, this means that the DVD drive itself could be causing this error. To check that, please try to copy the entire content of one of your DVDs to your computer hard disk. Do you get the same error?
It's also possible the DVD giving you the error might have some corrupt data from any number of sources (e.g. a scratch on the surface of the DVD or a problem when the DVD was burned).
Adnan Ismail M²Solutions Support
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M²Convert Suppo... » M²Convert for S... » General » Error Ocurring during Conversion Process
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