Re: Error Ocurring during Conversion Process

General

Error Ocurring during Conversion Process

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DaveS 04-18-2009, 22:12
Hello,

Just bought the program and I can not use the DVD feature successfully. I keep getting the error "Error Occurred during the conversion process. Details: Data Error (Cyclic Redundancy Check)

I am running Windows Vista, and Windows Media Player. The DVD starts but cancels before 3 %. I have tried numerous DVD's

Thanks

Re: Error Ocurring during Conversion Process

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Adnan M. Ismail 04-19-2009, 6:14
Hello,

Unfortunately "Cyclical Redundancy Check" indicates that the file is bad.  When large files are transferred, there is the potential for the data to become corrupt.  The CRC error is there to make sure the data remains intact. If you are getting this error there is probably either a problem with your DVD player or the DVD itself.  Since this error happens on all your DVDs, this means that the DVD drive itself could be causing this error. To check that, please try to copy the entire content of one of your DVDs to your computer hard disk. Do you get the same error?

It's also possible the DVD giving you the error might have some corrupt data from any number of sources (e.g. a scratch on the surface of the DVD or a problem when the DVD was burned).

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Adnan Ismail
M²Solutions Support