Re: Serial Number

Feature Requests

Serial Number

cathianngr2 10-06-2007, 23:29
Last night I bought the program for converting videos to be able to play on my Zune, however, I received an email stating that there was no serial number available and I can't access the program with out it....I have sent several emails resquesting it and no one will respond back too me......it seems I paid for something I would love to use but can't.....and the website clearly states no refunds.....so what the he-- is going on with this company....just wondering if I have gotten screwed with out getting a kiss........anyone else have this problem??????????

Re: Serial Number

Yasir Alani 10-07-2007, 3:55

I am not sure why you did not receive your serial number automatically.

However, we cannot post information on serial numbers on the public forum. That's why I am asking you if you would please send an email to sales@m2solutionsinc.com with details on your purchase (purchase order number, date, etc.).

Our sales department should respond and send you your serial number as soon as they get your email.

Yasir Alani
M²Solutions Inc. Technical Support
support@m2solutionsinc.com

Re: Serial Number

cathianngr2 10-07-2007, 23:30
I have contacted them several times and I get no response.

Re: Serial Number

Otis 10-08-2007, 10:33
I have spoken to our sales department and you should be hearing from them shortly. I apologize for the inconvenience.

Otis Goodwin
M²Solutions Inc Technical Support

Re: Serial Number

cathianngr2 10-08-2007, 13:31
Well it is 12:39pm central time and I have not heard from anyone....I just sent another email......this is just plain unacceptable to do this to a customer

Re: Serial Number

Greg Ross 10-08-2007, 15:31
It looks like William from our sales department sent you an email around 2:00 today. If this is not true, please send me an email through the forum (click the email button at the bottom of my post) and I'll take care of this for you.

Greg Ross
M²Solutions Support
http://www.m2solutionsinc.com/
http://forum.m2solutionsinc.com/forums/
support@M2SolutionsInc.com

M²Solutions Inc. 2007