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Feature Requests
Started by cathianngr2 at 10-06-2007 23:29. Topic has 5 replies.
  
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 10-06-2007, 23:29
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cathianngr2
Joined on 10-07-2007
Posts 3
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![Angry [:@]](/emoticons/emotion-12.gif)
Serial Number
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Last night I bought the program for converting videos to be able to play on my Zune, however, I received an email stating that there was no serial number available and I can't access the program with out it....I have sent several emails resquesting it and no one will respond back too me......it seems I paid for something I would love to use but can't.....and the website clearly states no refunds.....so what the he-- is going on with this company....just wondering if I have gotten screwed with out getting a kiss........anyone else have this problem??????????
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10-07-2007, 3:55
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Yasir Alani
 
Joined on 12-20-2006
Posts 82
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I am not sure why you did not receive your serial number
automatically.
However, we cannot post information on serial numbers on the
public forum. That's why I am asking you if you would please send an email to sales@m2solutionsinc.com with
details on your purchase (purchase order number, date, etc.).
Our sales department should respond and send you your
serial number as soon as they get your email.
Yasir Alani
M²Solutions Inc. Technical Support
support@m2solutionsinc.com
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10-07-2007, 23:30
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cathianngr2
Joined on 10-07-2007
Posts 3
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I have contacted them several times and I get no response.
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10-08-2007, 10:33
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Otis
Joined on 03-13-2006
Charlotte, NC
Posts 7
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I have spoken to our sales department and you should be hearing from them shortly. I apologize for the inconvenience.
Otis Goodwin
M²Solutions Inc Technical Support
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10-08-2007, 13:31
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cathianngr2
Joined on 10-07-2007
Posts 3
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Re: Serial Number
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Well it is 12:39pm central time and I have not heard from anyone....I just sent another email......this is just plain unacceptable to do this to a customer
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10-08-2007, 15:31
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Greg Ross
Joined on 05-24-2006
Charlotte, NC
Posts 62
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It looks like William from our sales department sent you an email around 2:00 today. If this is not true, please send me an email through the forum (click the email button at the bottom of my post) and I'll take care of this for you.
Greg Ross
M²Solutions Support
http://www.m2solutionsinc.com/
http://forum.m2solutionsinc.com/forums/
support@M2SolutionsInc.com
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M²Convert Suppo... » M²Convert for Z... » Feature Request... » Re: Serial Number
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